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Presenter: Sarah, Aranha, Melbourne, Australia
Authors: Sarah Aranha, Steve Philpot
Discussing donation: educational DVD resource
Sarah Aranha1, Steve Philpot1,2
1DonateLife Victoria, Melbourne, Australia, 2Intensive Care Unit, Alfred Health, Melbourne, Australia
In 2011 DonateLife Victoria (DLV) formed the Communication Skills Working Group (CSWG) to develop, implement and evaluate strategies within the DLV network to improve the quality of family donation conversations. The group developed a DVD resource to support the provision of education for health professionals who are involved in family donation conversations. The resource was designed to assist education facilitators who are already skilled and knowledgeable in donation conversations.
The DVD contains 16 vignettes showing various elements of the donation conversation, contrasting skilful communication techniques with poor techniques. The vignettes were partially scripted prior to filming to ensure that each vignette highlighted one to two key learning points. For instance vignette one shows the doctor discussing brain death with a family using technical jargon, and vignette two shows the doctor providing the family with more appropriate information by using simple language. Filming was completed by an external production company, with members of the CSWG in the role of health professionals and paid actors in the role of family members.
The DVD resource is accompanied by a written facilitator’s guide containing teaching points, learning objectives and suggested questions for participants. The resource has been designed so that each vignette may be used as a standalone teaching tool, or multiple vignettes may be used to facilitate a comprehensive organ donation conversation workshop. The Australian Organ and Tissue Authority have incorporated the resource into a national training program.
The development of this resource was the first project completed by the CSWG and met its purpose in providing health professionals and educators with a teaching resource to improve the quality of organ donation conversations. It is hoped that this will ensure that families of potential organ donors are supported to make an enduring, informed and value-driven decision regarding donation.
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